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How to Prepare for Your NDIS Plan Review Meeting

  • Writer: Arthur Solomon
    Arthur Solomon
  • Jul 7
  • 3 min read

Updated: Aug 5

Your plan review shapes the funding that supports your daily life. Good preparation puts you in control and helps the meeting run smoothly.


What is a Planning Meeting?

  • A plan review meeting is a conversation with an NDIA planner or Local Area Coordinator to check that your current supports still match your goals and circumstances.

  • Reviews usually happen every 12–24 months or earlier if you ask for one.

  • Minor changes can be handled through a “plan variation,” while bigger changes trigger a full reassessment.

Ask yourself: What has changed in my life since my last plan?


What to Think About Before Your Meeting

  • Collect progress reports, quotes and assessments 6–8 weeks before the review.

  • List supports that worked well and why you want to keep them.

  • Note any gaps—services, therapy hours or equipment you still need.

  • Review each goal in your current plan. Decide whether to keep, revise or add new goals.

  • Check how much funding you have used. Underspending or overspending can guide the planner on what to adjust.

  • Decide how you want to manage funds next time—self-managed, plan-managed or NDIA-managed.

  • Invite a support coordinator, therapist or friend if they help you speak up.

Think: If I had extra support tomorrow, what goal would I reach first?


Phone Planning Meetings

More reviews now happen by phone. Follow these tips:

  • Find a quiet spot with good reception.

  • Keep your phone charged and appointment time handy.

  • Email copies of reports and quotes to the planner before the call.

  • Have Booklet 2 (Planning) nearby for prompts.

  • Take notes and ask for clarification whenever something is unclear.

  • Confirm next steps before ending the call.


Business team cooperating while working on laptop during a meeting in the office.

What to Expect During Your Meeting

Planners generally move through four topics:

  1. Your story – living situation, work, study, hobbies.

  2. Support needs – how easily you complete daily tasks.

  3. Goals – short-term (within 12 months) and long-term ambitions.

  4. Impact statement – how your disability affects you and the people who support you.


You can:

  • Bring evidence, photos or a diary to show daily challenges or progress.

  • Request plan management funding; if you ask, the NDIA must include it.

  • Pause the meeting to gather thoughts—your pace matters.

Question to ponder: Which goal needs the biggest funding boost, and why?


What Happens After Your Meeting

  • The NDIA must decide whether to create a new plan within 14 days of agreeing to review, and approve the plan within 28 days.

  • When your plan arrives, read every budget line.

  • If something is missing or incorrect, you can seek an internal review straight away.

  • Share the new plan with service providers so they can adjust supports quickly.

  • Save a digital copy; you will refer to it during future reviews.


Extra Supports to Discuss

Mobility Allowance

  • Services Australia pays a fortnightly Mobility Allowance if you cannot use public transport and travel for work, study or job-seeking.

  • You must be 16 or older, meet residence rules and need substantial help to travel.

  • NDIS participants normally receive transport funding instead, but discussing travel needs ensures the right budget is included.


Continence Aids Payment Scheme (CAPS)

  • CAPS helps cover the cost of continence products for people aged 5+ with permanent and severe incontinence.

  • You cannot receive CAPS if your NDIS plan already funds continence consumables.

  • Tell the planner if continence products are a regular expense so the correct funding pathway is chosen.


Quick Checklist (Bring This to the Meeting)

  • Appointment details and ID.

  • Updated goals list.

  • Progress reports and therapy outcomes.

  • Quotes for new equipment or assistive technology.

  • Budget usage summary from the NDIS portal.

  • Questions you want answered.

  • Support person’s contact details.

  • Pen, notepad or digital device for notes.

Ready? Take a deep breath, trust your preparation and speak up for the supports that help you live the life you choose.

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